LJB Legal's Core Values
Our entire team operates by the following core values:
- We GET IT DONE
Clients trust us to handle their case properly, effectively and we take it seriously. Regardless of the obstacles in our way – slow-moving government agencies, tight-fisted insurance companies, obstinate former spouses, overworked medical providers, and more – we have to deal with these issues, and still at the end of the day – GET IT DONE! Our clients and fellow team members are counting on us.
- We DO THE RIGHT THING
The legal practice pulls us in many directions and gives us many choices to make throughout the course of a day, a week, a year – an intake, a case, a settlement – and those choices are often difficult. The correct choice – always – is to do the right thing.
Even if the right thing is painful – like telling a client they do not have a case, not allowing a client to lie about the facts or just listening to a distraught client get some things off their chest.
By doing the right thing – we protect our clients, our firm, our team, and our reputation.
- We OWN IT AND OPERATE WITH TRANSPARENCY
Whatever we do we own it. From our victories to our marketing to our failures and mistakes – we own it. We truly believe with great responsibilities – helping clients through difficult times – comes great expectations. We own those expectations by creating them, embracing them, and then delivering on them.
And, we do so while operating with transparency. From our external communications with clients, courts, care providers, and others – to our internal communications with our team – we don’t play games, we don’t hide the ball, and we keep things in the open. This fosters trust, compassion, and respect both externally and internally.
- We COMPASSIONATELY MAKE A DIFFERENCE EVERY DAY
Our clients come to us usually at difficult moments in their life – they are sick and can no longer work; they were hurt in a crash and don’t know how to get or pay for medical treatment; their marriage has fallen apart and their emotions are a roller coaster – they look to us for help and we are there to provide it with compassion.
Good legal help can be found in many places – but we separate ourselves by listening, communicating, and providing compassion.
The LJB Way
Our firm is different because we believe we are different and the way we treat people – team members, clients, other attorneys, callers, and really anyone we interact with – shows we are different.
Our core values make us different. They give us a purpose and are a guiding beacon for those moments of indecision.
But more than that, our core values are the way we operate on a day-to-day basis. They are our difference.