We asked respondents to rate their insurance companies at this point 1-month post storm with an A, B, C, D, or F.
The most common grade given to the insurance companies at this point was a D.
Although Scottsdale was only mentioned twice and National General and Nationwide once each, they were the standouts earning all A ratings.
Of insurance companies that were reported 3 or more times, Farm Bureau had the highest rating with a B average and Occidental had the lowest with an average F rating.
Of the insurance companies with 3 or more ratings, here are their averages on a 4 point grading scale just like they use in school. (A=4, B=3, C=2, D=1, F=0)
Allied Trust 1.18
Banker’s Insurance Group 1.29
Farm Bureau 2.8
Southern Fidelity 1
State Farm 1.57
Other interesting points of note:
93.3% of respondents had hurricane coverage in their main policy.
Of the 6.7% who did not, 66.7% had a separate wind/hurricane policy.
Leaving 2.2% of respondents with no wind/hurricane coverage for their homes.
85.6% of respondents were covered by flood insurance.
95.9% of respondents had wind/rain damage while 4.1% of respondents had a combination of flood and wind/rain damage. No one reported having only flood damage.
At one month post storm, 95.9% of respondents had already had their homes inspected by a field adjuster even though the Insurance Commissioner of Louisiana had extended the deadline for insurance companies to initiate claims to 60 days post storms.
Of those whose homes had already been inspected, 61.2% had received their initial estimates from the insurance company. Only 31.3% of those people found the initial estimate to be fair.
79.2% of people have received no money at all from the insurance company at the 30 day mark, with only 20.8% of people having received any amount of partial payment.
5% of respondents reported receiving full and final payment.
28.1% of respondents were not aware of the amount of their hurricane deductible before Ida made landfall.
The response period ran for 10 days from September 29, 2021 to October 8, 2021. There were 120 responses and 85% of responses were from St. Charles Parish.